Last updated 23 Sep 2019
These FAQ relate to Multi Leaf Consultings QATrack+ Cloud hosting service.
Multi Leaf Consulting aims to be open and transparent with the type of data it collects from users and how it uses it. Below you will find some frequently asked questions regarding privacy and data usage. For full details, please see the Multi Leaf Consulting QATrack+ Hosting Privacy page
Do you collect any personal information?
MLC may collect the following information for users of its QATrack+ hosting service:
How do you collect personal information?
When you take actions in QATrack+ such as entering QC data, entering a comment, or reviewing QC data, QATrack+ records this information in a database along with your unique user id, and date/time the action took place.
What purpose is this data collected for?
This data is collected to:
How can I see and/or correct the personal information Multi Leaf Consulting stores about me?
Please contact firstname.lastname@example.org and I will be happy to provide you a spreadsheet containing your personal information within 30 days of contact.
I have questions or a complaint about the use of my data. What do I do?
Contact email@example.com to discuss the problem and we will work together to find a resolution to your complaint.
Will my data be sent overseas/internationally?
MLC uses servers located in an AWS region located in the same country as the client (e.g. servers located in Montreal, Canada for Candian clients, Sydney Australia for Australian clients etc.). Under normal circumstances, the data will remain within that AWS region, and hence within the country of the client. However, under certain circumstances, Multi Leaf Consulting may be required to disclose your personal data if required to do so by Canadian law or in response to valid requests by public authorities (e.g. a court or a government agency).
Do you sell or market any client and/or personal information?
No. Multi Leaf Consulting will never sell or market your personal information. Multi Leaf Consulting does not deal in personal data.
Which third parties does Multi Leaf Consulting use for its QATrack+ hosting service?
MLC's QATrack+ hosting uses the following services:
Can I use QATrack+ (pseudo)anonymously?
There is no requirement to use your real name, email address, or username when registering as a user of MLC's QATrack+ hosting service.
How does Multi Leaf Consulting keep my data safe?
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Every QATrack+ Cloud Hosting client's data is located in its own Virtual Private Cloud (VPC) in its own Amazon Web Services account. This ensures that no clients data is on infrastructure shared with another client. Each clients AWS account is protected by a strong random password, as well as 2 factor authentication. Users of QATrack+ are required to use strong passwords enforced by a minimum complexitly level as evaluated by zxcvbn, a password complexity evaluator developed by Dropbox.